The settings options are available by clicking on the cog icon in the top right corner of the Messages section.
Tip: When you make changes to the design and content for the chat widget, in order to view the changes you have made you will need to view your website in a new ‘privacy mode / incognito’ session, as settings for chat are cached in your browser.
Enabling and disabling
You can control whether the chat capability is enabled on your website and customise elements of the chat widget including a brand colour, welcome text and team leader image. You can also add a HTML footer to be added to the email messages you send when a conversation moves to email.
You can choose who is included in the chat team to manage conversations via the ‘Teams’ tab in the Jumplead Settings.